Return Policy

All of our products are made to order; therefore, we are not able to accept returns or exchanges.

We urge you to refer to the size chart before ordering.

If you receive a damaged/defective item, please email info@crystalrosedesignco.com within 5 days of delivery.

  • Please include a picture of the damage and your order number. We will then email instructions on how to proceed.
  • We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.
  • Exact colours of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects.