- SHIPPING -
Orders will be shipped 1-3 business days after your order is placed.
How much is shipping?
Shipping is calculated at checkout. Free shipping is available on some orders.
Digital downloads do not have any shipping fees.
Where do you ship?
We currently ship to all of Canada and U.S. Items are shipped from Ontario, Canada.
How long will it take my order to arrive?
All products are handmade. Items will be shipped 1-3 business days after your order is placed.
Once shipped, shipping times can range from 2-10 business days in Canada and 5-13 business days to the U.S., depending on your location. Actual time may vary depending on the courier service.
Please note that processing and shipping times may be delayed due to COVID-19.
Crystal Rose Design Co. is not responsible for:
- Delays with postal service
- International duties or customs charges
- Items marked as delivered but not received
- PAYMENT METHODS -
What payment options do I have?
We currently accept VISA, MasterCard, AMEX, PayPal, Google Pay, and Apple Pay.
- PRODUCTS -
What t-shirts do you use?
We are proud to offer high quality t-shirts that are made with 100% Airlume combed and ring-spun cotton. Their signature Airlume Combed and Ring-Spun Cotton is engineered to create the softest, smoothest tee you’ve ever felt.
- Clean Cotton: Bella + Canvas combs out 2.5x more impurities than standard ring spun cotton
- Long Staple Cotton: This makes for less stray fibers and a tight-knit print surface
- Eco-Dyed: Fabric is dyed using 7x less water and eco-friendly dyes
- DIGITAL DOWNLOADS -
When will my digital file be available?
Downloads are available once your payment is confirmed.
How do I access my digital files?
There will be a link to your digital file on the checkout page once payment has been confirmed.
- RETURNS -
What is your return policy?
View our full return policy here.
Do you offer price adjustments?
Due to our limited quantities and high demand for our products, we cannot offer price adjustments on any items.